You need to first enable SharePoint to receive e-mail by configuring the settings in Central Admin. Take a look at the excellent whitepaper written by one of the SharePoint MVPs at http://www.combined-knowledge.com/Downloads%202007.htm.
The issue list template doesn't support incoming email by design. What you could do is use a document library to receive the email and then use a workflow to create the issue item with a link field holding the url to the email in the library.
in coming email to issue lists
Matt A
JohnSLG
Hi,
The issue list template doesn't support incoming email by design. What you could do is use a document library to receive the email and then use a workflow to create the issue item with a link field holding the url to the email in the library.
Regards,
Ian
http://www.wssdemo.com
Hamann Heinz
I have incoming email working on the other lists, and working wonderfully.
Just not on the issues list.