Hi.
as of above, is there plug-ins to Live Communication Server 2005 to make it work like a call center I hope to customize LCS 2005 into a call centre in which we can have a dashboard to queue incoming IMs.
Is there plug-ins to Live Communication Server 2005 to make it work like a call center?
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Is there plug-ins to Live Communication Server 2005 to make it work like a call center?
Manish 3177
For a commercial offering from Vayusphere for a call center/help desk queue management system based on Microsoft LCS (Live Communication Server) - check
http://directory.partners.extranet.microsoft.com/rtc/solutionpreview.aspx sid=4104
http://www.vayusphere.com/newspressrelease_callcenter_lcs.htm