Audio in Windows Live

I don't hear my other side contact when I use PC to Phone, but my contact listen me perfect.
1) I don't have USB device connected for audio and video (3.5mm only)
2) I already used my devices for audio and video to connect PC to PC, and works very nice.
3) I disable firewall and anti virus
However, my problem continue.
If you have other idea, please....


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Audio in Windows Live