IIS Worker Process message box

IIS Worker Process message box

• Bart Butell

  I'm getting the same thing, but only on front end servers. I also have Symantec Mail Security installed. Has anyone found a solution yet
  

• XBTester

  We are using Symantec Mail Security for Exchange version 5.0.4.363
  

• AtomZ .be

  the problem is with the SYMANTEC

  try this it will help , it worked with me fine

  To modify bmiconfig.xml to work around the issue:
  Open the services menu by going to Start -> Run and typing services.msc
  Stop the Symantec Mail security for Microsoft exchange service, and the
  Symantec Mail security spam statistics service, if they are started
  Open <system drive>:\Program
  iles\Symantec\SMSMSE\5.0\Server\SpamPrevention\bmiconfig.xml in a text editor
  such as notepad
  Go to the File menu, choose save as, and save the file as bmiconfig.old
  Delete the following strings:
  
  <ruleType>header_regex</ruleType>
  
  <ruleType>body_regex</ruleType>
  
  <ruleType>lang_header_regex</ruleType>
  
  <ruleType>lang_body_regex</ruleType>
  
  <ruleType>bodysig</ruleType>
  
  · Once those entries are deleted, go to the File menu, and choose
  save as, save the file as bmiconfig.xml
  
  · Restart the Symantec mail security for Microsoft exchange service;
  it is not necessary to restart the Spam statistics service.
  

  
  

• ThugLife

  I am also having the same problem.

  Any help would be appreciated.

  
  

• Sacha Vieux-Roy

  If you have an answer, please reply. If you do not, please do not.
  

• Andre.Ziegler

  We had this suddenly occur back in December -- running version 4.x of Symantec Mail Security for Microsft Exchange witrh Premium Anti-spam enabled. We found this KB article: http://support.microsoft.com/kb/912586

  We contacted Microsoft and received the patch described -- situation improved dramatically, but there were some minor lingering issues. I think the real issue was described in Symantec bulletin and we applied these changes as well.

  http://service1.symantec.com/SUPPORT/ent-gate.nsf/0/7fdf38b55d675f868825723800032d67 OpenDocument

  Our consultant suggested we should upgrade to SMSME 5. No problems until evening of 1/3/07 -- after the Liveupdate had run and downloaded new signatures. Very similar situation -- after enough crashes of IIS worker process/w3wp.exe, system stops sending and receiving and requires reboot of system.

  I was researching to see if anyone had come up with more information before I went ahead with the suggestions from Symantec again.

  
  

• wutwjd

  Update - I made the single edit they suggest in the Symantec article as a first step (remove <ruleType>body_regex</ruleType> from Bmiconfig.xml) and server seems to be running fine again.
  

• TMF

  Having the same issue- after 51 failure events in the event viewer IIS shuts down - exchange stops working - have to reboot - manually restarting all the services doesn't always work.
  

• Sergey D

  Quick Question !

  is anyonye using symantec bright mail or symantec for exchange

  
  

• Meso X

  Hey,

  I also just started having this problem this morning.

  Reporting queued error: faulting application w3wp.exe, version 6.0.3790.1830, faulting module davex.dll, version 6.5.7651.60, fault address 0x00067922.

  Has anyone came up with a solution to this

  Thank You

  
  

• roboky

  I have SMSME 5 :)

  and yes it is affected i used the workaround 2

  
  

• Rob1234

  Hi,

  We just started geting the same problem:

  Reporting queued error: faulting application w3wp.exe, version 6.0.3790.1830, faulting module unknown, version 0.0.0.0, fault address 0x00ee1aae.

  Anybody seen a solution to this

  Thanks

  
  
  
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