Can get IP from router, but cannot connect to Internet

Can get IP from router, but cannot connect to Internet

• TKwin

  I have a Vaio AR21M and I just upgrade to Vista, and I'm having the axact same problem.

  I've tried one of the Windows Vista Beta versions and I found this problem, I can't understand how they didn't fix this !

  Now I have a brand new laptop with a brand new operating system and a brand new Ethernet Cable!!! Uiiii!!
  
  Unbelieveble...

  If anyone find a solution for this please say something

  
  

• Nev.Jension

  I've now had to teach my dad how to disconnent the WLAN and reconnect it virtually everytime he uses the laptop (which is usually a few times a day).

  What's strangest of all is that sometimes it works; but the mojority of the time it doesn't. There appears to be no reason behind when it decides to work. I really hope that Sony / Microsoft fix this soon.

  Also... My Dad booted the Vaio a few days ago and got a Windows termination and memory dump. Really didn't expect that from Vista. Haven't seen such a crash in XP for years.

  
  

• GCB

  Mark try setting your gateway IP address in the vista machine. Make sure your subnet mask is correct. Ping the gateway address and make sure you have a response. Refresh your IP address if you're running DHCP. This lets the router know the computer is there by adding it to the NAT table if it's using NAT. Once you can ping the IP gateway type an IP address of a common website like yahoo into your browser. If it works then try to type a URL into it to make sure name resoloution is working.
  

• oatman

  In my case, I can use my wireless router with this (vaio) computer and winXP, but with a new computer (Fujitsu-siemens) and vista, vista will simply not accept the WEP 128 bit encription key, although it sees the network. It will connect to my home network through a lan cable, like, it seems everyone else, but even though the lan cable is connected to the router and the router is connected to the internet on all my other computers, vista refuses to see anything on the internet. -what a bag of worms. I assume that as this computer is for my grandson, that he will have to wait to buy another router and let another provider worry about the connection when he has a connection set up at his own house, but it would be nice to think that he could use it here on my connection.
  

  
  

• roadresident

  Thanks for that David. What I can’t believe is that a problem this serious is hardly being reported at all. Surely now-a-days a very high % of machines shipped are laptops, and the vast majority of these will want to connect to a WLAN and then get out to the internet. Since Vista was launched tens of thousands of laptops have been sold and tons more “upgraded” from XP. So how did something so important get through beta testing, and why isn’t it being looked at by Microsoft urgently now

  My Dad isn’t a techy and I bought him the new VAIO with Vista so that he was future proof and (more importantly) so that it made his life as easy as possible. Now the most basic of tasks that should happen automatically (and does in XP) doesn’t work and I will have to “teach” him how to fix his WLAN connection every time he boots up.

  He has a standard laptop from a big manufacturer, standard build, standard config, standard WLAN. I’m just gutted that this is happening. All the doom-sayers said “wait for SP1 before buying” and I said “no it’s had years of beta with millions of users”. Now I’m proved wrong within minutes of opening the box.

  Finally … Where do you think I should be looking in the future for an update to this My WLAN card driver for the VAIO (Sony Support) or is this something we expect to be fixed by a general Windows Vista Patch.

  
  

• r3n

  In theory, updated drivers that are Microsoft-approved would be available via Windows Update.

  BTW, my PC is not a laptop, it's a desktop. However, your issue is even more ridiculous than mine, as virtually all laptops are connecting via WLANs, and therefore should have been tested even more thoroughly.

  What I find interesting is that MS supplies the Netgear drivers (with Vista) that Netgear says are in beta.

  
  
  

• domw001

  i had same problem i had to enable ssid broadcast on router and in wireless connection i had to remove preferred connection and let laptop find the wireless connection again and it gave me an ip
  

• RichLeyshon

  I have exactly the same problem with a brand new Vaio FE41E laptop and a BE broadband router.

  
  

• Inaki Ayucar

  i forgot to mention i removed the preferred wireless connection on my laptop and let the laptop find the connection again and then i had to re enter my wep key then i got an ip
  

• Rocky79

  I had the same or similar problem. I just upgraded to Windows Vista Business from XP Professional. I have a Linksys WMP54GS network adaptor card. When I did an ipconfig /all there was a second default gateway showing up with 0.0.0.0. When I looked at the ip settings more closelly under the adaptor, the settings showed 0.0.0.0 even though the ip was dynamically assigned. So I changed it to static and back to dynamic and this seemed to clear the bogus entry. wierd. Sure enough, I was surfing the net almost right away after that...
  

• Anand Raman - MSFT

  I'm trying to find the hardware to down load for the wireless g- wireless internet card, I have the adapter but lost the disk that goes with it is there anything online that i can download or am I screwed and have to buy a new adapter
  
  

• arikve

  Disable your firewall. Try the ping again. Make sure the IP range is a private IP range that the Netgear issues.(192.168.) and the issued subnet mask is 255.255.255.0 If you still can't ping your own IP address then there is something wrong with the protocol stack for your NIC(not the router) Unistall the card and reinstall it-if necessary force a manual install. Make sure your ARP service is running and try the pings again. Disable IPV6 and try again if it still doesn't work. If all else fails there is the hammer!

  Hope this helps.

  
  

• Bastiaan Molsbeck

  So far, the only way to get around it has been to plug a wireless Ethernet bridge into the built-in wired Ethernet connection.

  Apparently, the Netgear wg311v3 Vista drivers are in beta. I also tried using a Linksys Wireless-G USB adapter, but got the same results. The LS drivers are not supposed to be beta.

  
  
  

• djjdaeja

  Well on a similar theme, Sony also ship the Laptop with G0 7400 and Vista. Yet according to Nvidia's site (downloads) there are no Vista drivers for the Go Series.

  I'm really really peeved off about this. My Dad really shouldn't have to go through "fixing" his connection every time he turns his PC on. I'll trying writing to Sony, but have a sinking feeling already.

  
  
• Can get IP from router, but cannot connect to Internet