When I try to uninstall my CD it crashes when receiving the return value from the dll.
This dll just checks whether mutex for that application exists or not. This happens only in Japanese-VISTA (Ultimate) OS + Japanese-Office2007 IME is installed.
But when I uninstall Japanese-Office2007 IME my uninstallation was successful.
I verified with Japanese XP OS also the above combination but it works fine.
Please refer to the problem details below.
Translated to English
--------------------
Problem Event Name: APPCRASH
Application Name: setup.exe_InstallShield
Application Version: 12.0.0.49974
Application Timestamp: 4474907b
Fault Module Name: StackHash_04ce
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000347
Exception Offset: oooaf1c9
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1041
Additional Information 1: 04ce
Additional Information 2: b092d9397365ff81e991a1d22efb8739
Additional Information 3: d464
Additional Information 4: 12b939c55aa9f2a4a8517baca39d2775
---------------------------------------------------------------------
Original in Japanese
-------------------
問題 署名:
問題 名: APPCRASH
名: setup.exe_InstallShield
: 12.0.0.49974
: 4474907b
障害 名前: StackHash_04ce
障害 : 6.0.6000.16386
障害 : 4549bdc9
例外 : c0000374
例外 : 000af1c9
OS : 6.0.6000.2.0.0.256.1
ID: 1041
追加情報 1: 04ce
追加情報 2: b092d9397365ff81e991a1d22efb8739
追加情報 3: d464
追加情報 4: 12b939c55aa9f2a4a8517baca39d2775
--------------------
Problem Event Name: APPCRASH
Application Name: setup.exe_InstallShield
Application Version: 12.0.0.49974
Application Timestamp: 4474907b
Fault Module Name: StackHash_04ce
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000347
Exception Offset: oooaf1c9
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1041
Additional Information 1: 04ce
Additional Information 2: b092d9397365ff81e991a1d22efb8739
Additional Information 3: d464
Additional Information 4: 12b939c55aa9f2a4a8517baca39d2775
---------------------------------------------------------------------
Original in Japanese
-------------------
問題 署名:
問題 名: APPCRASH
名: setup.exe_InstallShield
: 12.0.0.49974
: 4474907b
障害 名前: StackHash_04ce
障害 : 6.0.6000.16386
障害 : 4549bdc9
例外 : c0000374
例外 : 000af1c9
OS : 6.0.6000.2.0.0.256.1
ID: 1041
追加情報 1: 04ce
追加情報 2: b092d9397365ff81e991a1d22efb8739
追加情報 3: d464
追加情報 4: 12b939c55aa9f2a4a8517baca39d2775

*URGENT* APPCRASH --> Japanese-VISTA (Ultimate) OS + Japanese-Office2007 IME
JanMichaelTe
Hi
I have found the issue in the function which checks for Mutex I was using CSTRING datatype and this has some internal conflicts with Japanese Office 2007 IME. When I changed it to long ptr its working fine. This info may help some of you.