Outlook 2003 Email Headers not Printing after IE7 upgrade

Outlook 2003 Email Headers not Printing after IE7 upgrade

• Chum-one

  I resolved this problem by going into FILE.PAGE_SETUP and found that the email was in letter format rather than A4. I swapped this and it printed ok after that. I did actually try printing it in ladscape prior to Portraite but it worked boith ways. Hope this helps
  
  SloughBoy
  

• eric_o

  I have found that increasing the left and right margins in IE7's Page Setup to 0.625" (or more) from the default 0.5" also seems to solve the header printing problem.

  If you are printing on letter-size paper, this avoids the problems that come with switching the paper size to A4 -- in my case, needing to adjust the bottom margin to prevent overrunning the page length, as well as needing to manually authorize the printer to use letter-size paper each time that an A4 print job is sent to the printer.

  
  

• GoDaddy

  well - we are in the same boat, but none of the solutions seem to help.

  Near as we can tell it is only external HTML emails that are having the printed header eaten. Tryed all of the above solutions/work arounds - nada.

  XP Pro with IE7 all around here... with the users printing their emails and moaning (sigh)

  
  

• Gregory Dye

  After some testing, I’ve discovered that if on the emails that don’t print the headers you first switch to landscape mode, they will print the headers correctly. To do this:

  1. Click on File and choose Page Setup
  2. Choose Memo Style
  3. Select the radio button for Landscape
  4. Click OK

  This setting will be for this email only and only until you close it. The default setting will still be Portrait for other emails. This will at least let you print the missing header information on these random emails until Microsoft releases an official fix for it.

  Brian Sargent
  Systems Administrator
  Marathon Technologies Corp.
  bsargent@marathontechnologies.com
  www.marathontechnologies.com

  
  

• Jehan Badshah

  Check your version of .NET. If you are still running .Net 1.1 then install .NET framework 2.0. That seems to have fixed the problem with me. Looks like some of the code is designed for 2.0 framwork.
  
  Cheers!!
  
  
  

• Pierre Leclerc

  Well - we temorarily got around this by checking the 'read all standard mail in plain text' (tools->Options->email options) in Outlook 2003

   

  we only did this for the few users that REALLY needed to print the info. 

   

  I know it is only emails from outside our company that come with (maybe) an HTML format.  Hope these tidbits help.

  
  

• Thomas82

  What sloughboy means is:

  1. With the message open, Click on File

  2. Go to Page Setup and click on Memo Style

  3. Switch the paper size to A4

  
  

• Aaron Silverwatch

  Hello!

  Disable Tabbed browsing, then restart IE7 & Outlook 2003.

  That should allow you to print headers again...

  Cheers,

  
  

• olelar

  Hi!

  I am having the sme problem, but only on some E-mail. Can you tell me where to locate File.Page_setup please.

  
  

• Salman Maredia

  I too have the same problem.  I have a small network of users.  All of my Outlook 2003 users with MSIE 7 have problems printing the email headers.  On the other hand, I have Outlook 2003 users with MSIE 6, and no problems printing the email headers.  I have another group of users that have Outlook 2002, and MSIE 7, and they can print the email headers.

  Proof Positive this problem is related to Outlook 2003, and MSIE 7!

  Help!

  DH

  
  
  

• R.Tutus

  Jumping to the same boat as the rest. External emails formatted as HTML are not printing headers. As luck would have it, the first person in my organization to discover this was the CEO - Doh!!
  
  Hope Microsoft is listening.
  
  

• DPMevents

  I have been speaking with Microsoft on this issue for some time now (according to the IE 7 support team, they were unaware of the issue) and they have not been able to get a solution. If I manage to get anywhere with support, I will try to post the results.
  

• NewKev

  When will Microsoft release an update
  I have this problem more than a month now...

  Thanks for the temporarely solutions!
  Patrick

  
  

• Gooseman1977

  I don't have any emails that wont print the headers right now so maybe someone else could try this. I thought I read somewhere that this had something to do with the header being in a FRAME or something. What if we tell IE that it's o.k. to launch stuff in an IFRAME Is this a big security risk

  To try it:

  Click Tools > Options > security tab > zone settings > OK to the warning > Custom Level > Enable Launching programs and files in an IFRAME
  (set to disabled by default)

  If someone can try this and let us know what the result is it may help with figuring this out.

  Brian Sargent
  Systems Administrator
  Marathon Technologies Corp.
  295 Foster Street
  Littleton, MA 01460
  (v) 978.489.1119 (f) 978.489.1101
  bsargent@marathontechnologies.com
  www.marathontechnologies.com

  
  
• Outlook 2003 Email Headers not Printing after IE7 upgrade