WDS 3.0 RTW gives error trying to index Outlook Express message store

WDS 3.0 RTW gives error trying to index Outlook Express message store

• JeffSkla

  I am also seeing events such as these in the Event Viewer:
  
  Event Type: Warning
  Event Source: Windows Search Service
  Event Category: Gatherer
  Event ID: 3036
  Date: 10/26/2006
  Time: 12:09:18 PM
  User: N/A
  Computer: PC1
  Description:
  The content source <outlookexpress://{s-1-5-21-2107854571-459673500-1737835142-9557}/{26e7bf73-606c-4c72-b847-cc2c72034ea4}/> cannot be accessed.
  
  Context: Windows Application, SystemIndex Catalog
  
  Details:
  The filtering process has been terminated (0x80040db4)
  
  ----------------------
  
  Event Type: Error
  Event Source: Windows Search Service
  Event Category: Gatherer
  Event ID: 3024
  Date: 10/26/2006
  Time: 12:09:18 PM
  User: N/A
  Computer: PC1
  Description:
  The update cannot be started because the content sources cannot be accessed. Fix the errors and try the update again.
  
  Context: Windows Application, SystemIndex Catalog
  
  
  

• porkpiehat

  This is not a known issue and I'm not able to duplicate the problem. I got OE 6 indexed by WDS with no problem. For those of you who still have this problem, please uninstall your WDS and install again from http://support.microsoft.com/ kbid=917013. Make sure you select the right OS as listed and also the language of the OS.

  If this does not solve the problem and you had WDS prior to 3.0 installed, the previous version of WDS might not uninstalled correctly. The workaround is to remove any registry entries belonging to desktop search. To do this, make sure you have uninstalled any WDS from Add/Remove program. Also check for "MSN Toolbar" related entries in Add/Remove program as WDS was under MSN before. Remove them if you see MSN Toolbar and it's related entries. Go to your registry editor and remove any entries with "desktop search" values in it. After this has been done, install 3.0 again.

  Let me know if this solves your problem.

  Thanks,

  David Peng (MSFT)

  
  

• MarkNyats

  I also tried doing everything you suggested, but it did not resolve the problem for me either.
  
  

• Artie Sluka

  I also am receiving the same error message. It didn't start until I installed Office 2007 and upgraded OE. Now it is driving me crazy. If you are playing a game, it kicks you off. If you click ok, it pops up again. I always get it at least twice in a row and maybe every 10 minutes or so. Is there any news of a fix for this Carol
  

• Strange_Will

  I am having the same problem - a symptom I am having which is not posted here is that you cant actually search the indexed content when this error occurs, which makes desktop search pretty much useless.

  Is there a resolution posted anywhere

  
  
  

• Alan Browne

  I am getting the same message. Did you come up with a fix
  

• Mike3983

  Same problem.

  Windows XP HE and OutlookExpress V 6 with latest patches. 2GBs of system memory and over 40 GB free space on the C drive.

  I use Outlook Express to access hotmail and store messages I want to keep (and be able to search) in several Outlook Express folders on my system. The largest currently has 2479 messages. Another has over 1000.

  
  

• MorGas

  Joe,

  Thanks for your feedback. We're looking into reproducing this problem right now. I hope to report back with more information soon.

  Paul Nystrom - MSFT

  
  
  

• BobInVermont

  Same error here, the system has plenty of disk space and RAM available. Started shortly after upgrading to Windows Desktop Search v3, after being prompted by Outlook 2007. Sometimes it happens once and then goes away for hours, sometimes I get the same error message about 10 times in a row.

  Windows XP service pack 2

  msimn.exe 6.0.2900.2180 60,416 08-03-2004

  searchprotocolhost.exe 6.0.5824.16387 204,288 10-17-2006

  
  

• Andreas Asterlund

  This problem is happening on both my home and work computers so this is not an isolated incident. They are both fully patched Windows XP SP2 machines. I have several email accounts configured in OE, two Hotmail and one IMAP. The indexer will start to process the OE message store and then after a minute or two will give the error reported above. The indexing will then stop and eventually the indexer will "rollback" and remove all the processed email messages from its index. I did not have this problem with the previous release, WDS 2.6.5.
  
  Can someone at Microsoft please confirm whether or not this is a known issue and when a fix might be available.
  
  

• crbeckman

  Same issue here. All Windows Updates installed.
  

• ToddGibbs

  Toshiba Satellite A105, 1.5 GB RAM, 4 GB min free on C: D: E:, Dual Core, WinXP MCE SP2, All patches.

  I get EXACTLY the same message when OE6 is running.

  I am so happy that I finally turned up something relevant. How hard is it to remove Desktop Search

  Britt Dickson

  
  

• jordabi

  Same problem here. It only started AFTER I installed Office 2007. I am still running IE6x

  -gem

  
  

• J. Ho

  I have done everything you suggested and I still get the same error message :

  "Outlook Express could not be started. The application was unable to open the Outlook Express message store. Your computer may be out of memory or your disk is full. Contact Microsoft support for further assistance. (0X0004005, 183)"

  As mentioned above my system is up todate on all Windows XP SP2 and Office fixes. I have 2 GB of memory and over 40 GB of free disk space on the C: drive. I do have a large number of messages is several Local folders (largest currently has 2947 messages).

  Outlook Express is 6.00.2900.2180(xpsp_sp2rtm.040803-2158. I also installed the Outlook Express plug in for WDS.

  Previously it had indexed the messages in Outlook Express. Now it does not have them indexed after running for over 6 hours.

  I had previouly disabled it because of the annoying message popping up all too often. Also, there is something about it that is going crazy with my external drive that I use for backup. This drive is being pounded by continous I/Os. (This occured with the previous install). I use Windows Live One Care and do backup the Outlook Express files (currently backup of Outlook Express files is 295MB).

  
  
• WDS 3.0 RTW gives error trying to index Outlook Express message store