Hi
I have been trying to install either Lookout Search or as an alternative WDS 3 but with no success.
Lookout search starts the installation process but then tells me outlook is running and it cannot install. I have tried to install with outlook closed and open with no success.
WDS again this starts the installation process but then says it cannot find the log file and gives up.
Any ideas anyone
thanks
Shauna
WDS Installation & Lookout Search
WHMoweryJr
Make sure that you download the installer from http://support.microsoft.com/Default.aspx kbid=917013 and you run the installer as the administrator on the machine. Please also disable any anti-virus, firewall, spyware programs that possibly running on your machine.
If that doesn't do it, let me know what's the exact error message you see and also check your event logs under application (start -> run -> eventvwr).
Thanks,
David Peng (MSFT)
Mark B .
Do you have any previous installation of MSN Toolbar and/or Windows Desktop Search Please post the content of c:\windows\kb917013.log where c:\ is your system drive.
Thanks,
David Peng (MSFT)
Dvlnblk
Dear all,
I'm experiencing the same problem:
"Cannot initialize log file. Setup cannot continue"
Has anyone reached a solution yet
Thanks,
Vladja
ld
Hi David
No, no previous versions of MSN or WDS that I'm aware of.
I do not have the log file kb917013, plenty of others but not that one
thanks
Shauna
chooinggam
Nope sorry, that didn't work. The error message is
Could not initialize the log file. Setup cannot continue.
I checked the events log and there is nothing in thererelevant to the times when I have been trying to install.
thanks
Shauna