WDS - Log File

WDS - Log File

• Bulldog.NET

  Trish,

  I've seen WDS doing that when some antiviruses are installed. They just go around in circles: "a file is touched - index the file - indexing touches the file - the file is touched - antivirus scan the file - scanning touches the file - repeat". We've fixed the issue with some antivirus vendors, but who knows. Try disabling antivirus first. Backup software may do that too.

  Ilia

  
  

• blanc

  Hi Eric

  The user is currently traveling but I have access to the desktop (not his profile) but can grab the logs if you let me know what I need to do.

  
  

• KitGreen

  Version 3
  

• Frank Johannessen

  Hi Ilia

  I want to thank you for your help on this. I checked the clients computer and currently he does not have any anti-virus or backup software installed so that can not be causing our issue but he does have running in the system tray and startup VNC server, Trillian, HotSync, Adobe Photo Downloader, Virutal Drive, Robo Form and Bear Scheduler.

  The searchindexer.exe process continues to eat up CPU and drive writes and when we end task on that exe the PC runs ok but the user really wants to run WDS so that is not a option he would like to take.

  We have re-installed WDS but that did not resolve the problem.

  Any other ideas

  
  

• Travis Baseflug

  Hello Trish,

  Yes it has, but it is not meant for external use and are not human-readable. Your best bet is the application event log. If you still want to see the log, then open Indexing Options control panel item, Advanced, copy the current index location, open it in Explorer. Go into Search\Data\Applications\Windows\GatherLogs\SystemIndex. Gthr files is what you are looking for. If the last columns contain integers looking like 8xxxxxxx, you are likely to find something interesting in the event log as well.

  Thanks,

  Ilia

  
  

• Nathan Sokalski

  Hi Ilia

  I just noticed that there is a WDS Help forum and I am going to try posting this issue there as well.

  Thanks

  Trish

  
  

• TPECI

  What version of WDS is it btw
  

• qrli

  Hi Trish, we will be making a tool set available to dump these logs out and allow better debugging by PSS, but these will not be made available until mid-february. Do you think that your client is technical enough to create a process dump for us to analyze
  
  

• Joe_Z

  Hi Ilia

  Thank you for the information. The user I am working with has WDS installed but is having quite a bit of perfomance issues and this is a newly bought and installed desktop. When we look at task manager it is the searchindexer.exe that is taking up all of the CPU power and disk writes.

  Any options to get this working as this user would like to use WDS he is using Windows XP and Office 2003

  Thanks

  Trish

  
  
• WDS - Log File