May CTP install fails on Vista

I'm trying to install the May CTP on Vista RTM running VS 2005 SP1. The install fails immediately with the following error message:

"The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738."

If I run "msiexec /i "LINQ Preview (May 2006).msi" /log log.txt" and log the MSI install, here is the start of the log, with the errors:

=== Logging started: 1/13/2007 0:55:38 ===
Action 0:55:38: INSTALL.
Action start 0:55:38: INSTALL.
Action 0:55:38: ProgramMenuFolder.492C141007D74A398E35467AE6109B0C.
Action start 0:55:38: ProgramMenuFolder.492C141007D74A398E35467AE6109B0C.
Action ended 0:55:38: ProgramMenuFolder.492C141007D74A398E35467AE6109B0C. Return value 1.
Action 0:55:38: ProgramMenuFolder.D2FF0048DE394E4D8287E063EC3A086B.
Action start 0:55:38: ProgramMenuFolder.D2FF0048DE394E4D8287E063EC3A086B.
Action ended 0:55:38: ProgramMenuFolder.D2FF0048DE394E4D8287E063EC3A086B. Return value 1.
Action 0:55:38: ProgramMenuFolder.92D1EB66EA714CFE9C88A25F2388CD0F.
Action start 0:55:38: ProgramMenuFolder.92D1EB66EA714CFE9C88A25F2388CD0F.
Action ended 0:55:38: ProgramMenuFolder.92D1EB66EA714CFE9C88A25F2388CD0F. Return value 1.
Action 0:55:38: ProgramMenuFolder.C7A0C9D96EB648548BD084A2A4C688EB.
Action start 0:55:38: ProgramMenuFolder.C7A0C9D96EB648548BD084A2A4C688EB.
Action ended 0:55:38: ProgramMenuFolder.C7A0C9D96EB648548BD084A2A4C688EB. Return value 1.
Action 0:55:38: DIRCA_CheckFX.
Action start 0:55:38: DIRCA_CheckFX.
Action ended 0:55:38: DIRCA_CheckFX. Return value 1.
Action 0:55:38: CheckSKUs.
Action start 0:55:38: CheckSKUs.
DEBUG: Error 2738: Could not access VBScript runtime for custom action
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738. The arguments are: , ,
Action ended 0:55:38: CheckSKUs. Return value 1.

It almost seems like the MSI installer doesn't think that I has WSH installed Also, I am running the install as an Admin.

-Matt

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May CTP install fails on Vista

DanDanne
Hi, found the problem. Vista for some reason dosnt register VBScript. What you have to do is first of all find where vbscript.dll is, mine was in C:\Windows\System32, but I think it changes dependant on your version. Next you need to go to start -> accessories and the right click on command prompt and click "run as administrator", next type "cd C:\Windows\System32" (replace the dir if its differnt for you) and then type "regsvr32 vbscript.dll". It should then confirm that vbscript has been registered and everything should work. This will fix a few installs, i found the same problem with itunes as well.
Hope this helps,
Cheers,
James
TimHassall
So am I
Khammonh
Hey thanks. What a price we pay for being early adopters, but at least we get a round start button.
SONAL N. SATPUTE
Thank you. This fixed 2 days of problems I was having with iTunes, Roxio/Sonic programs and some live gallery search plugins.
marlun78
Perfect. Worked lika a charm, thanks Jamie
barkingdog

Jamie,

I can't thank you enough for your spot on information. I have been trying to figure out the VB problem for HOURS!!! I did everything under the sun to figure it out and FINALLY I came across your incredibly helpful information and it worked like a charm. How the heck did you ever figure that out And if it is such a problem, why doesn't Apple make it easier to figure out for us laymen Anyways, thank you, thank you, thank you. I was fixing to freak!!!!!
April m
Hi Jamie, You're genius thanks. I couldn't get the c command to run as administrator but the second download option you gave did the trick and I've now installed my i tunes update perfectly, thanks so much.
evolutionv111
I just saw your post and have the same problem with my new computer with Vista. Try to install ITunes and I get this message:
ITunes could not be installed becasue Visual Basic Script (VBScript) is not installed or has been disabled. Make sure VBScript is installed, turn off script blocking in anti-virus and personal firewall software, re-register VBcript, and then install ITunes.

I have been trying to find the cd C:\Windows\System32 and had to go to C drive. then to Windows, then to System, then to System32 on my computer. My search could not find it and I am not sure they are the correct files, I have two that seem to be what you said but unsure, in my Windows System32 I have two files with the names: regsvc.dll (says it is a Application Extension) and regsvr32 (says it is a Application).

When I type the "regsvr32 vbscript.ll into the Run command on my start menu this is the message that comes up - Can you help me figure out what to do, I am lost and tech. support said they cannot help me.

The module "vbscript.dll" was loaded but the call to DllRegisterServer failed with error code 0x80004005.

For more information about this problem, search online using the error code as a search term.

Thanks for any info

Darlene
gra67
i am using windos xp and ive already trying to download the latest vbscript sngine but it still doesnt work. im also getting the message that says "itunes could not be installed because visual basic script is not installed or has been disabled. make sure vbscript is installed, turn off script blocking in anti-virus and personal firewall software, re-register vbscript and then install itunes." When i run the installation for the new VBscript engine everything goes fine but then i get a message that says "error registering the OCX C:\WINDOWS\system32\vbscript.dll." what is causing this problem with the VBscript on my PC it just seems as if it is refusing to cooperate with any vbscript programs or engines!
ron nash

I have the same problem. Did you find any solution

BR

Ralf
Kalpesh Sharma vs Ankit Fadia
Hi,
Apple shows you how to fix the bug here, but if that dosn't work try downloading this
chould fix it for you, if not, let me know,
Cheers,
Jamie
Chinwa KneeHo
Thank you very much. It was a life saver. I was dealling with it for weeks. I was also having troubles with Adobe Indesign Scripting

Best Marcos
BryanCaf
thank you thank you....after i figured out the paths...UGH... it worked perfectly.
way to go jamie!!
P R W

Thanks for posting this - it fixed the problem for me as well. You're the best!

-Don
May CTP install fails on Vista

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