SKU011.CAB solution

SKU011.CAB solution

• Todd Biggs - Windows Live

  I followed your directions but was unsuccessful!! There is as you indicate only 1 directory under delivery but the number differs from yours - however on the right side of the screen under DownloadCode that number is the same as yours. I am puzzled as I was under the impression the directory under Delivery would be the same as the number on the right side of the screen under DownloadCode. Any advice. Please be patient as I am new to trying to sort problems out myself (usually call someone in - to my cost once when he installed a pirate copy of Windows Professional XP thus I had to pay extra to ensure I had a legal copy when I discovered what had happened. Thus not calling him in again!!). This problem has arisen whilst trying to install Office 2003 Service Pack 2.
  

• carp

  Can't thank you enough, Inkhand, for the solution to the SKU011.CAB messages. Worked first time just as you described. I think I "caught" this ailment when I simply went to the MS Office update site about a month ago and downloaded the latest update. Either that, or the Norton Registry cleaner that ran about that time might have caused it. Anyway, the CD Cache code was "2" and I changed it to 0, as you suggested. FYI, the next time that I used Excel (office) the dialog box appeared saying it was being installed, then Excel came right up. Now Word 2003 and Excel come up nicely without dialog box comment whenever I click their icons. IOU a cold one. Bill
  

• Teo Lachev

  Your solution works for me, thank you!!!!!!!!!!!!!!!!!!!!!
  

• mortiz2112

  INKHand,

  This totally worked for me! Thanks for posting this!

  CK

  
  

• shakalama

  Works for me, as well.
  

• Joran Omark

  One suggestion...

  When I went into the Delivery directory, I had four "download code" directories, which were identical. I turned the CDCache value to "0" in all four. After exiting and restarting, it still didn't work. So, I exported then deleted the extra 3 versions of the CDCache. Then exited and restarted. It worked fine then. Thanks for this great solution to this very pesky problem.

  
  

• Aleniko29139

  I kept getting this problem everytime I tried to use registry mechanic...i got a box signing me into office 2003...and then couldnt find file sku11.cab, took your advice and wow it works...thanks a lot!
  

• jbm007

  Hi,

  I had the same problem with the Error 1311 after the regedit.

  Do you have more than one Download codes

  Because I had 4. The 1st one is different than the other 3. So what I did...

  I deleted the 1st one only & changed the value of the CDCache of the 2nd one from "2" to "0". Try this! But make sure you back up the 1st one before deleting in case it doesn't work with you.

  Good Luck!

  
  

• R Raghu

  This is sooooooo awesome! Worked like a charm. This after four days of calling Microsoft, enduring endless hours on hold, and trying to obtain a fix from someone who barely speaks English!!! It was maddening!

  Thank you!!!

  
  

• marcyduan

  Hi,

  After many other tries , I went to the Control Panel, switched the Auto Update OFF, then went to the installed software and uninstalled all the upgrades (7) that happened the day before, the Explorer 7 has been uninstalled before with no results. Uninstalled these upgrades, I restarted the PC and endly all was again OK, excel and all works again OK.

  Sorrily I have no copy of what I uninstalled, probably there is a log somewhere, but I do not care for. My pc is endly working again, that's enough. But I do not trust the auto upgrades anymore, hi!

  73 de Augst

  
  

• yuryvn

  Your solution didn't work for me!

  
  

• filson

  If I change the value to 0 it gives an error message of error 1311. Another window comes up to tell me to retry to find that cdcache. Would u please tell me what should be done
  

• dgolds

  Hi ,

  Problem SKU011.cab after an auto MSupdate, and among others things it invited me to install MS Explorer 7. Sorrily I did it. After that MS Excel did not open anymore, nothing to do with installation CD . Tried after disinstalling the newly installed explorer 7, same behaviour. I searched on ms for a solution , and went to your message. I did as you indicate, the value on cdcache was 2 , I changed it to 0 and then close the REGEDIT. Try to open the Excel file and still it started the installation. But this time it gave another error: Errore 1311 . Impossibile trovare il file di origine C:\MSOCache\All Users\90000410-6000-11D3-8CFE-0150048383C9\MT561402.CAB . Assicurarsi che il file esista e di disporre dei relativi diritti di accesso. This means more or less in english: " Error 1311 - Impossible to find the file C:\MSOCache\All Users\90000410-6000-11D3-8CFE-0150048383C9\MT561402.CAB . " and so on . I point your attention to note that my MSOffice drive and start drive is not the C: but D: drive! May you help me Thanks.

  Augst

  
  

• zproxy

  Isn't this somehow related to this Support Article:

  • http://support.microsoft.com/kb/896866/en-us

  
  
  
• SKU011.CAB solution